Version 1.0 · Last updated 2026-05-27
Refund Policy
This policy explains how refunds and cancellations work for bookings made through Jangu.
Default cancellation policy
Free cancellation up to 24 hours before the experience starts.
Operator-specific terms
Some experiences may show stricter or more flexible cancellation terms. The terms shown on the experience and checkout page apply to that booking.
Refund support
Contact support@gojangu.com with your booking reference if a refund, cancellation, or payment issue needs review.